At Safe Home Wellness, your satisfaction matters to us. If you are not completely happy with your purchase, we're here to help.
Return window
You may request a return within 14 days of receiving your order. To be eligible, items must be unused, unopened, and in their original sealed packaging. Because we sell wellness supplements and personal-care products, opened or unsealed items cannot be accepted once delivered, for health and hygiene reasons.
How to start a return
Email us at info@safehomewellness.com with your order number and the item(s) you'd like to return. We'll reply with return instructions. Please do not send items back before contacting us.
Refunds
Once we receive and inspect your return, we'll email you to confirm. Approved refunds are issued to your original payment method within 5–10 business days. Original shipping charges are non-refundable, and return shipping costs are the customer's responsibility unless the item was defective or incorrect.
Damaged or incorrect items
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery at info@safehomewellness.com with a photo of the item. We'll arrange a replacement or full refund at no cost to you.
Questions
Reach us anytime at info@safehomewellness.com. Safe Home Wellness is an Independent Partner of Opulence Global.